I can run the tests tonight if I get home before it is too dark but what am I looking for?Sammy2 wrote:I do not have a terminal expansion kit, just the basic 4-wire terminal that plugs into the Jandy board. I had the wall controller disconnected from the Jandy Panel and only the Autelis connected for 6 months now because I had no use for the wall controller between when I got the Autelis set up with Vera and this past Saturday when the Autelis stopped showing it is connected.autelis wrote:Thanks for the information. Flashing the firmware most likely will not fix a "no connection" error. Do you have a terminal expansion kit installed in your panel where the autelis wiring connects? Sometimes the wiring from the main board to the terminal expansion can become loose or disconnected even though the wiring for the autelis device is secure.
Are you able to test the wiring by connecting the working wall remote to the wiring at the autelis device and see if it connects?
Testing the Autelis at the wall panel will require me removing the Autelis from the water proof enclosure in which it resides and pulling the touch panel out of the wall to connect the Autelis. This is a little bit tedious and time consuming. If it doesn't work connected directly to the Jandy board I don't see any advantage to testing like this as it only introduces more cabling and line losses into the system.
Maybe I need to do a continuity test on the control wire that I am using right now to connect the Autelis to the Jandy R485 terminal?
Also, can I check voltages on these four conductors?
Which one is providing the power to the Autelis? My instinct says the red one but is there a ground?
What voltages do the other wires carry?
Before yanking the Autelis out of it's cozy box, I want to check these things first I think.
If I do need to do an RMA under warranty, is it true that you have more product coming in next month? If so, how quick can I do an RMA?